The Power of Small Conversations

A deliberate effort to engage in conversations with strangers has enriched the past week in ways I would never have predicted. Each encounter, however small, stayed with me and made me think more deeply about the inner lives of people we rarely come to know.

Lining up at the chemist, I heard the woman say, ‘I’m such a luddite.’ I couldn’t help myself. ‘Do you know the history of the Luddites?’ I asked. She did, and we had a slightly conspiratorial conversation about the Industrial Revolution and the loom weavers who sabotaged machinery, some by throwing wooden clogs into the works. We walked away with a hint of mischief between us.

While walking the dog, a woman I vaguely knew said hello. ‘I haven’t seen you for a while,’ I said. ‘I’ve had some surgery and I can’t do much exercise until it heals,’ she replied. She then told me about her nightmare of having to remove breast implants and how she wishes she could warn young women about the very real dangers that can follow. It was a completely honest conversation that allowed her to be vulnerable with someone she didn’t know. She acknowledged her insecurities had led her down the path of cosmetic surgery and recognised that the only person who benefitted was the surgeon. It takes guts to be this brutally honest, and I don’t even know her name.

Later in the week I braved the city mall to replace my phone’s screen protector. It had been shattered for months. At the Apple Store I was greeted by a woman in her thirties who asked about my granddaughter and then started to tell me about her own family. She spoke about the complexity of the feelings she experienced leaving her two-year-old after returning to work. She seemed to recognise in me an older woman who would understand the inner conflict she was navigating. We chatted while she fixed my phone and by the time I left, we had established a real human connection that is rare to come across.

Today I went to explore an upmarket second-hand clothing store at an Anglican church. They were having a 50% off sale I had read about in Region Canberra. I found three items and when I went to pay, I struck up a conversation with one of the volunteers. They were making room for winter stock and needed to clear the leftover summer items. She explained that the summer clothes would be sent to Maningrida, in West Arnhem Land. ‘I’ve been there!’ I exclaimed. This was all that was needed for her to tell me about hosting a young Aboriginal woman from Maningrida for a week. Years later, she still remembered her with great fondness.

Each of these encounters reinforced our shared humanity. We participated in telling authentic stories that made our experiences feel valuable. As people, we make sense of the world through our stories. We create empathy by sharing what matters to us. When used in this way, stories serve to unite us.

Perhaps this is our superpower.